Check Claim Status
You will be able to :
  • Check the Status of your claim
  • View a list of Required Documents
  • Upload Required Documents
  • View a list of Received Documents
Claim Information - Please enter your claim information below.
For US Residents only - Please enter the first five (5) digits.
If you do not have this information, please refer to the documents previously received to contact us.
Mastercard® International Incorporated and its affiliates ("Mastercard") sponsor various insurance benefits provided to cardholders by the Member Companies of American International Group (“AIG”) as the insurance provider and/or corresponding reinsurer, if applicable. This website (the "Website") is operated by Sedgwick Claims Management Services Inc. ("Sedgwick") and provides claims management services on behalf of AIG.

Mastercard is neither a licensed insurer nor a licensed insurance intermediary, and does not sell, solicit, nor provide advice on insurance products in your jurisdiction. Mastercard does not collect premiums from, or details of claims submitted by, you in relation to relevant insurance products. Mastercard is not in any way responsible for the handling, disposition or payment of any claim submitted via the Website or otherwise. Any insurance claim will be reviewed and, if accepted, will be paid by Sedgwick on behalf of AIG. Any claim related documentation uploaded in connection with this Website is solely for the purpose of claim filing with AIG. Mastercard does not act as agent for you or AIG.

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This website uses cookies for essential operation. To find out more about cookies, please see our privacy notice – click here